Terms & Conditions for GPS Plumbing

Last Updated: October 9, 2026

1) AGREEMENT TO TERMS

These Terms & Conditions ("Agreement") govern your access to and use of the website located at https://gps-plumbing.com (the "Website"), related website features, and applicable customer communication programs operated by GPS Plumbing (the "Company").

By accessing or using this Website, you agree to these Terms as they apply to website use. Participation in optional communication programs is subject to any additional consent requirements described below. Separate service agreements, estimates, warranties, or other written contracts may govern products or services purchased from the Company.

2) DEFINITIONS

  • "Company," "We," "Us," or "Our" refers to GPS Plumbing and its authorized representatives.
  • "You," "Your," "User," or "Client" refers to an individual accessing the Website or interacting with our services.
  • "Website" refers to our website and associated online features.
  • "Programs" refers to applicable customer communication programs, including SMS/MMS, email, telephone communications, surveys, feedback requests, and review invitations.
  • "Parties" refers collectively to you and the Company.

3) ACCEPTANCE

If you do not agree to these Terms, please discontinue use of the Website. Use of the Website does not, by itself, establish consent to receive optional marketing or promotional communications.

4) LICENSE TO USE

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and related content ("Company Materials") for personal or internal business purposes, subject to these Terms.

This license does not authorize unauthorized copying, resale, redistribution, automated scraping, or commercial exploitation of Company Materials.

5) INTELLECTUAL PROPERTY

Unless otherwise indicated, content on this Website, including text, images, logos, designs, code, and trademarks, is owned by the Company or used under applicable licenses and is protected by intellectual property laws.

  • You may not reproduce, distribute, or commercially exploit protected Website content without appropriate permission.
  • By submitting content through the Website, you authorize us and our service providers to use, store, and process that content as reasonably necessary to respond to your request, provide services, and operate our business, subject to our Privacy Policy.
  • We do not claim ownership of content you submit solely because it was provided through the Website.
  • If you believe your intellectual property rights have been violated, please contact us.

6) USER ACCOUNTS

If our Website offers user accounts and you register for one, you are responsible for safeguarding your login credentials, maintaining accurate information, and preventing unauthorized use of your account.

You agree not to share account access improperly or use an account for fraudulent activity. We may suspend or terminate accounts used in violation of these Terms.

7) CUSTOMER COMMUNICATION PROGRAMS

GPS Plumbing may operate one-time or recurring customer communication programs through SMS/MMS, email, telephone calls, or related channels.

Depending on the services you request, the communication preferences you provide, and any required consent, communications may include:

  • Responses to customer inquiries and service requests.
  • Estimates, appointment confirmations, scheduling changes, and reminders.
  • Project updates, service alerts, invoices, and customer-support communications.
  • Post-project follow-up messages and customer satisfaction surveys.
  • Net Promoter Score (NPS) requests and qualitative feedback collection.
  • Invitations to leave voluntary reviews on third-party platforms.
  • Limited informational or promotional communications related to our services, where permitted by law and with any required consent.

Enrollment in optional messaging programs is subject to the applicable opt-in process. Consent to receive promotional or marketing communications is not a condition of purchasing services.

8) SMS / MMS MESSAGING TERMS

Program Description: Our SMS/MMS programs may provide customer support, scheduling updates, service information, post-project surveys, review invitations, and authorized promotional messages.

Opt-In: You may consent to receive messages by submitting a form containing appropriate consent language, requesting messaging updates, enrolling through an approved process, or otherwise providing the consent required for the specific program. Providing a phone number alone does not automatically enroll you in promotional or recurring marketing messages.

Message Frequency: Message frequency varies based on your service activity, communication preferences, and the programs in which you participate.

Message Charges: Message and data rates may apply. Your wireless carrier may charge you according to your mobile service plan, and you are responsible for applicable carrier charges.

Opt-Out (STOP): Reply STOP to a text message to request cancellation. We will honor valid opt-out requests in accordance with applicable law. You may receive one confirmation message. If you are enrolled in separately administered programs, opt-out handling may depend on the program identified in the confirmation, subject to applicable law.

Help (HELP): Reply HELP to a message for assistance or contact us using the information at the end of these Terms.

Carrier Disclosure: Wireless carriers are not liable for delayed or undelivered messages. Delivery and availability may be affected by carrier coverage, network conditions, or technical limitations.

Privacy: Mobile information and text messaging consent data are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be processed by vendors that assist in delivering messages or as required by law. Additional information is available in our Privacy Policy.

9) POST-PROJECT SURVEYS & REVIEW REQUESTS

After completing a project or service, we may contact customers through authorized communication channels to request information about their experience.

These requests may include:

  • Customer satisfaction surveys.
  • Net Promoter Score (NPS) or other service ratings.
  • Written comments or qualitative feedback regarding completed work.
  • Requests for additional information about service-related concerns.
  • Invitations to leave reviews on Google or other public review platforms.

Participation in surveys, feedback requests, and public reviews is voluntary. Declining to participate will not affect your eligibility to receive services from us.

Review invitations do not require you to submit a favorable review. Public reviews are subject to the terms and privacy practices of the platforms on which they are posted.

10) ACCEPTABLE USE

You agree not to use our Website or related systems for unlawful, fraudulent, abusive, or harmful purposes. Prohibited actions include:

  1. Harassment, abuse, or violation of others' legal rights.
  2. Intellectual property infringement.
  3. Uploading viruses, malicious code, or harmful software.
  4. Fraud, impersonation, or deceptive practices.
  5. Illegal gambling, pyramid schemes, or unlawful or obscene content.
  6. Inciting unlawful violence, threats, or discriminatory harassment.
  7. Collecting personal information without appropriate authorization.
  8. Attempting unauthorized access to accounts, servers, or website systems.
  9. Reverse engineering, tampering with, or disrupting software or website functionality where prohibited by applicable law.
  10. Unauthorized automated scraping, spam submissions, or mass unsolicited commercial communications.

11) AFFILIATE MARKETING & ADVERTISING

Our Website may include advertising, sponsored content, or affiliate links where applicable. If we receive compensation or commissions in connection with endorsements or affiliate recommendations, we will provide disclosures as required by applicable law.

Advertising and tracking practices involving visitor information are described in our Privacy Policy.

12) PRIVACY & DATA USE

We collect and process certain personal information, service-related information, and website usage data in connection with operating our business, providing services, and administering communication programs.

Our Privacy Policy explains what information we collect, how it is used, when it may be shared, how long it may be retained, and the privacy choices available to you.

13) WEBSITE INFORMATION & ASSUMPTION OF RISK

Information provided on this Website is intended for general informational purposes. While we make reasonable efforts to maintain accurate content, website information may contain errors, omissions, or outdated details.

You should not rely on general website information as a substitute for an individualized professional assessment or written service agreement.

Nothing in this section eliminates applicable consumer protections, contractual obligations, or warranties provided in connection with services actually performed by the Company.

14) SALES & THIRD-PARTY PRODUCTS

We strive to provide accurate information concerning products, services, availability, and pricing. However, website descriptions and general information may change.

Third-party products, financing arrangements, and external services may be governed by separate terms provided by their respective suppliers or providers.

Nothing in these Terms is intended to disclaim obligations or warranties that cannot lawfully be excluded, or to override a separate written agreement covering products or services purchased from the Company.

15) DATA LOSS & WEBSITE SECURITY

We take reasonable precautions to maintain website functionality and security, but cannot guarantee uninterrupted access, error-free operation, or complete protection against technical failures.

To the extent permitted by applicable law, we are not responsible for losses arising solely from interruptions or failures of the Website beyond our reasonable control.

This section does not eliminate liability that cannot legally be excluded or obligations arising under separate service agreements.

16) INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold the Company harmless from third-party claims, damages, and reasonable expenses arising directly from your unlawful use of the Website, violation of these Terms, or infringement of another party's legal rights.

This provision does not require you to indemnify the Company for its own negligence, misconduct, or other liability that cannot legally be transferred.

17) THIRD-PARTY LINKS & SERVICES

Our Website may link to independently operated websites, financing services, review platforms, manufacturers, or other third-party providers.

We do not control third-party websites and are not responsible for their independent content, policies, security, or availability. Your interactions with those services may be governed by separate terms and privacy policies.

18) TERMINATION OF WEBSITE ACCESS

We may suspend or restrict access to the Website or its optional features when reasonably necessary to address misuse, security concerns, fraudulent activity, or violations of these Terms.

Termination of website access does not automatically cancel an existing service contract or eliminate rights and obligations under a separate agreement.

Provisions relating to intellectual property, applicable liability limitations, indemnification, and dispute resolution may survive termination to the extent appropriate and legally enforceable.

19) NO WEBSITE WARRANTIES

To the extent permitted by applicable law, the Website and its informational content are provided "as is" and "as available," without guarantees of uninterrupted availability, accuracy, or suitability for a particular purpose.

These website disclaimers do not replace or negate applicable manufacturer warranties, workmanship warranties, written service agreements, or consumer rights relating to services performed by the Company.

20) LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use of, or inability to use, the Website.

Nothing in these Terms excludes liability that cannot lawfully be limited, including liability arising from conduct or obligations for which applicable law prohibits exclusion.

Separate contracts, warranties, and applicable laws govern responsibility for products sold and services actually performed.

21) GENERAL PROVISIONS

  • Language: Website content and customer communications are generally provided in English unless otherwise arranged.
  • Jurisdiction: This Agreement is governed by the laws of Texas, except where applicable law requires otherwise.
  • Dispute Resolution: Before initiating formal proceedings, the Parties are encouraged to attempt informal resolution by contacting the Company. Any applicable arbitration requirement must be established through a valid and enforceable agreement and is not imposed merely through passive use of this Website.
  • Severability: If a provision is found unenforceable, the remaining provisions will continue to apply to the extent legally permitted.
  • No Waiver: Failure to enforce a provision does not automatically waive the right to enforce it later.
  • Headings: Section headings are provided for convenience and do not alter the meaning of these Terms.
  • No Partnership: These Terms do not establish an agency, employment, partnership, or joint venture relationship between the Parties.

22) CHANGES TO THESE TERMS

We may revise these Terms periodically to reflect changes in our Website, services, communication programs, or applicable laws.

Updated Terms will be posted on this page with a revised Last Updated date. Where legally required, we will provide additional notice or obtain consent before applying certain changes.

23) CUSTOMER SUPPORT & CONTACT INFORMATION

If you have questions about these Terms, our customer communication programs, or your participation in SMS/MMS messaging, please contact us:

For text messaging assistance, reply HELP. To unsubscribe from text messages, reply STOP.

For more information about how your information is collected, used, disclosed, and retained, please review our Privacy Policy.